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Frequently Asked Questions

  • When should I book my first appointment with a floral designer?
    We recommend booking a consultation about 6-9 months prior to your event date. However, for larger events we recommend 9-12 months prior. This allows enough time for preparation leading up to the event date.
  • What do I need for my consultation?
    For your consultation we recommend you to have an idea of the budget you have allocated for your event so we can better serve you. It's okay to not be sure about all the little details. We will work closely with you on the florals, colors and accents. Please also feel free to share your inspiration photos, wedding dress, bridesmaids' dresses and groom's tux, etc.
  • When can I expect to receive my floral proposal?
    Your proposal will be sent within two weeks of your consultation. Prices quoted are good for 30 days from the proposal date.
  • Do you offer delivery, set-up, re-purpose and take-down services?
    Yes! We will provide an itemized quote for each of these services. Clients can decide if they are interested in one or all of the services.
  • Do you have a wedding minimum?
    Esther's Private Garden has a minimum per event to ensure sourcing the highest quality flowers at the best prices for our clients. Our minimum investment starts at $4k for full service weddings. We understand that every couples' needs are different. We do have offerings to suit every need. Our a la carte menu has a minimum starting at $1k.
  • How much and when do I pay the deposit to reserve my event date?
    We require a deposit of $500 or 25% (whichever is greater) to reserve the event date and confirm the order. The deposit is non-refundable. We recommend paying your deposit as soon as possible to guarantee your event date is reserved.
  • When is the final payment due?
    Final payment is due no later than four weeks prior to the event date.
  • What is your cancellation policy?
    In the case of cancellation, deposit fee is non-refundable. If cancellation occurs less then two weeks before your event, 80% of the total amount will be charged.
  • Can I add or subtract from my order?
    You may add to your floral order at anytime up until four weeks before your event. We do not allow subtractions once the contract is signed and deposit is paid.
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